User Experience: a better alternative to the 5-star rating system

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Posted on December 2, 2018


Project Type

Paper Writing

Type of work

Writing from scratch

Academic level


Paper Format


Type of paper


Information Systems (IT)

Project and Freelancer expectations

The aim of the research is to explore different rating systems in order to make an informed decision on which one to use. The research should be applicable to designing a rating system for an existing product. Itu2019s supposed to be a researchpaper. I think itu2019s best to view this from the most common perspective, the 5-star rating system. rnrnThere is a personal preference (requirement) for a system which based on this source: [The Problem With Online Reviews u2013 UX Planet]( . Which is basically a rating system which uses multiple (contextual based) levels (see attachement). rn


9 Page (2250 Words)



Number of days


Double Space



Project Desciption

Main Question
*Is there a better alternative to the 5-star rating system?*

Sub Questions
– How ratings drive user engagement
– What’s wrong with the 5-star rating system?
– Which systems are there? (For example; 5-star, smiley, emoticon and there benefits)
– When to use which rating system?

Some sources:

[UX Research: 5 Requirements for the ‘Ratings Distribution Summary’ on the Product Page (65% Get it Wrong) – Articles – Baymard Institute](

[Users’ Perception of Product Ratings (New Qualitative & Quantitative Findings) – Articles – Baymard Institute](

[What’s a better way to rate things than the convention of using ‘five stars?’ – Quora](

[Is there a better alternative to the 5-star rating system? – Quora](

[5-Star vs. Thumbs-Up: When to Use Which Rating System](

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Member since: December 2, 2018

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